What feature can be used for tracking opportunities without products?

The use of opportunity settings for tracking opportunities without products allows organizations to manage their sales processes more effectively without being tied to specific products. This feature provides a way to create and monitor opportunities that do not necessarily require products to be attached, which can be particularly beneficial in scenarios where services, solutions, or consultancy opportunities are being tracked instead of tangible products.

Opportunity settings enable customization of the opportunity stage and tracking fields, making it easier for users to apply the sales process that fits their business model. This flexibility allows sales teams to focus on the overall potential of deals rather than being constrained by product-specific details.

The other options, such as custom report types, workflow rules, and validation rules, serve different purposes in a CRM system. Custom report types enhance reporting capabilities, workflow rules automate processes based on specific criteria, and validation rules ensure data integrity by applying conditions to data fields. However, none of these directly relate to the specific flexibility needed to focus on opportunities without products in the way that opportunity settings do.