How should an administrator deploy a screen flow designed to guide agents through a complex case process?

Launching the screen flow from the utility bar in the console is an effective way to guide agents through a complex case process because it provides easy access to the flow regardless of the specific context they are in. The utility bar is a consistent feature in the Salesforce console that allows users to access various tools and features without disrupting their workflow. When the screen flow is deployed in this way, agents can quickly open the flow, follow its steps to handle cases, and subsequently close it when completed, all while maintaining their focus on the task at hand.

The utility bar enhances user experience by centralizing access to various functionalities, including flows, which can streamline case management and improve efficiency. This approach ensures that agents can seamlessly navigate through complex processes without having to switch views or navigate away from their current context.